Our approach
Our businesses are different from one another, but the way we approach the work is the same. This page sets out what HAM values in its day-to-day work.
See the field. Check the real thing. Think in real-world conditions.
GENBA
Field
We go to the places where the work actually happens, watch how it is done, and listen to the people involved.
GENBUTSU
Real thing
We check the goods and products themselves, together with the documents and the data, with our own eyes.
GENJITSU
Reality
We think within the real conditions: cost, time, the load on day-to-day operations, and the scope of responsibility.
How we work
- 01
Identify the problem
We work out what needs solving from the site itself, from the people involved, and from the documents and the data.
- 02
Decide how to do it
We settle on a way of doing the work that fits the cost, the time, and the load it puts on day-to-day operations.
- 03
Put it into practice
We prepare the materials, procedures, and systems that are needed, and put them to use in the actual work.
- 04
Review the results
We look at the results and at how well things work in practice, and take that into the next round of improvements.
What we value
Work we can be proud to share with our families
We report the facts accurately and take responsibility for what we have promised.
Embrace change
We expect methods and tools to change, so we try new ones and keep what works.
Verify before expanding
We verify in the field, test on a small scale, confirm the results, and then expand.
Contact us
Please contact us with questions about any of our businesses, or about collaboration and media.